Of course you can bring any of your cats' own items such as, toys, doonas, igloos, scratching posts, pillows, dressing gowns. It all helps to make cat feel at home.

We have a selection of healthy food for cats including biscuits and wet food. We take particular note of all dietary requirements, likes and dislikes. Two meals a day are provided and their water bowl is checked and topped daily with fresh water. You may also bring any specific food or treats required for your cat if it is not already available.

Yes of course! Our experienced team will attend to any medication instructions. A lot of our cats have been holidaying with us over many years and have become elderly often needing diabetic, thyroid and other medications. We care for your cats condition during their stay. Please call Sue to discuss your pets specific medical requirements.

Heated pads in the winter in the boxes, ramps and steps to help your cat up to the shelves. Feeding as much or as little as required, special grooming. Water fountains to encourage drinking. Big litter trays if necessary. Also if your cat is pretty frail, we can set up all he/she needs on the ground level, with mats and sleeping box etc.

All the carers are trained to observe the visiting cats closely, if any concern is felt, the proprietor will contact the owners first, and will take the cat to the vet at their request. If the owners are not contactable in a timely manner and the proprietor believes it is necessary, the cat will be taken to the vet and their advice / instructions adhered to. The owner would be liable for vet expenses.

The units and mesh are checked regularly. There is no way out the front of the units. The doors of the units open to a secure ‘galley’ area with a closed door at each end. An escape artist would be gently rounded up and returned to his own unit. As well, we have a strict rule that no outside doors are ever left open. So even if a cat did walk out of the galley, there is no access to the outside.